How can I order a SSL certificate?

Order Procedure

Please note our general information about SSL certificates.

The purchase process of a SSL certificate is divided into several steps:

  1. Order of a SSL certificate
  2. Configuration and submission of the certificate to the issuer
  3. Validation of the certificate

1. Ordering the certificate

You can either click on SSL in the menu on the left hand side or on the Add Products button.

If you do not have a certificate yet, you will see an overview of the available certificates.

  1. SSL

SSL Overview zoom
  1. SSL

Select certificate

If you have chosen a certifcate, it will be added to the shopping cart.

Please click on the shopping cart icon to enter your shopping cart (1).

  1. Shopping cart

Add SSL zoom
  1. Shopping cart

In the shopping cart

In the shopping cart you can:

- agree to our terms and conditions (1)
- choose the runtime of the certificate (2)
- and click on "order now" (3)

  1. Terms and condition

  2. Select runtime

  3. Order now

SSL Shopping Cart zoom
  1. Terms and condition

  2. Select runtime

  3. Order now

2. Configuration and transmission of the CSR file to the issuer

Once you have ordered the certificate, it will be displayed under the menu item SSL.

Please select the certificate.

The assistant will guide you through the configuration of the certificate in 6 steps.

  1. Assistant

SSL Configuration zoom
  1. Assistant

- Please enter the CSR previously created with your server


- Please select the approver e-mail for confirmation

SSL Email confirmationzoom

- Create existing contact or create new contact

Contact SSLzoom

- Select contact

Select contactzoom

- Select hash algorithm

SSL hash algorithmzoom

- Select server type

Select server typezoom

Now a summary of the configuration is shown.

If everything is correct, click on Save to submit the configuration to the issuer.

Request SSLzoom

3. Validation of the certificate

If the order has been successfully submitted, your certificate will be listed under the menu item SSL with the status "Order in progress".

  1. SSL

  2. Status

SSL Validation zoom
  1. SSL

  2. Status

Completed validation

  • If the validation has been successfully completed, the SSL certificate is listed with the status Active.
  • If the validation fails you will receive an e-mail and the certificate will be listed with the status Failed.

    - In this case, you will have to reconfigure the certificate and submit the configuration again.

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